Desktop Support Checklist

Essential Desktop Support Checklist

A well-structured desktop support checklist ensures efficient troubleshooting and maintenance of workplace systems. Key items include checking hardware components, verifying network connectivity, updating operating systems, scanning for malware, and ensuring data backup procedures are in place. Review software licensing, perform driver updates, and confirm system performance metrics. Make sure antivirus programs are running correctly and user permissions are appropriately configured. Logging each task helps track issues and maintain consistency. This checklist empowers IT teams to deliver prompt, reliable support and maintain optimal workstation performance across the organization.